Privacy policy

Last Updated:10 November, 2025

This Privacy Policy (“Policy”) explains how Leashé & Collr (“Company”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from leashecollr.com (the “Site”) or otherwise interact with our online services (collectively, the “Services”).

By accessing or using our Services, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please discontinue use of our Services.

1. Changes to This Policy

We may revise this Policy from time to time to reflect changes in our business, technology, or legal requirements. Updated versions will be posted on this page with the “Last Updated” date revised accordingly. Your continued use of the Services after any such changes constitutes acceptance of the revised Policy.

2. Information We Collect

The personal information we collect depends on how you interact with us and may include:

Contact Information: Name, billing and shipping address, email address, and phone number.
Order & Payment Data: Details of purchases, payment confirmation, transaction IDs (processed securely via Shopify and our payment partners).
Account Credentials: Username, password, and other authentication details if you create an account.
Customer Support Data: Information you provide when contacting us for assistance.
Usage & Device Data: IP address, browser type, device identifiers, referring URLs, and interactions collected via cookies, pixels, and similar technologies.
Third-Party Information: Data received from partners such as Shopify, payment processors, analytics providers, or logistics services.

3. How We Use Personal Information

To Provide and Fulfil Orders: Process payments, deliver products, handle returns/exchanges, and communicate order status.
Customer Service: Respond to inquiries and provide support.
Marketing & Promotions: Send offers, newsletters, and tailored advertisements (you may opt out at any time).
Security & Fraud Prevention: Detect, investigate, and prevent fraudulent or illegal activity.
Analytics & Service Improvement: Evaluate usage trends and enhance website functionality.
Legal Compliance: Meet regulatory obligations and enforce our Terms of Service.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our Site, remember preferences, and analyze performance. You can control cookies through your browser settings. For more information on Shopify-related cookies, visit Shopify Cookies Policy.

5. How We Disclose Personal Information

We may share personal information only as necessary for the purposes described above:

Service Providers: IT support, payment processors, shipping partners, and analytics vendors.
Business & Marketing Partners: To deliver relevant advertisements and promotions, subject to applicable law.
Affiliates: Within our corporate group for internal operations.
Legal & Compliance: To comply with law, respond to lawful requests, or protect our rights and users.
Business Transfers: In case of a merger, acquisition, or sale of assets.

We do not sell or rent your personal information and we do not knowingly share the personal data of individuals under 16 years of age.

6. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of such third parties. Please review their own privacy policies before providing personal information.

7. Children’s Privacy

Our Services are not directed toward children under 13. We do not knowingly collect personal data from minors. Parents or guardians may contact us at hello@leashecollr.com to request deletion of any information inadvertently collected.

8. Security and Data Retention

We implement reasonable technical and organizational safeguards to protect personal information. However, no system is completely secure. Information transmitted online is done at your own risk.

We retain data only as long as necessary to fulfil the purposes described, meet legal obligations, resolve disputes, or enforce agreements.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

Access or request a copy of the data we hold about you.
Request correction or deletion of your data.
Withdraw consent for processing (where applicable).
Object to or restrict processing of your information.
Data portability to another controller, where feasible.
Opt out of marketing communications at any time via the unsubscribe link in our emails.

To exercise these rights, please contact us at hello@leashecollr.com. We may need to verify your identity before fulfilling your request.

10. International Data Transfers

Your information may be transferred to and processed outside your country of residence. Where required by law (e.g., under the EU GDPR or UK GDPR), we rely on approved data-transfer mechanisms such as Standard Contractual Clauses to ensure adequate protection.

11. Complaints

If you have concerns about our handling of your personal information, please contact us first so we can address them. You may also have the right to lodge a complaint with your local data-protection authority.

12. Contact Us

For any questions, data-access requests, or privacy concerns, please reach us at:

Email: hello@leashecollr.com
WhatsApp: + 91 9873438206

Brand: Leashé & Collr
Website: leashecollr.com

We value your trust and are committed to protecting your personal data with transparency and care.